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HOW LONG DOES IT TAKE AN ORDER TO ARRIVE?

We process our orders within 2-3 business days since our clients make their purchase.

If you're located in United States, it takes around 10-20 days for your order to arrive. We only work with the United States Postal Service to guarantee quality on our services and satisfaction to our customers.

UPDATE: DUE TO OUR HIGH DEMAND AND CURRENT SITUATION WITH COVID-19, IT COULD TAKE MORE THAN EXPECTED. USPS IS WORKING WITH LOWER PERSONAL THAN USUAL AND ALSO THEY'RE TAKING MEASURES ABOUT PACKAGE HANDLING, USING N95 MASKS AND GLOVES. THE PURPOSE OF THIS IMPORTANT INFORMATION IS TO MAKE OUR CUSTOMERS FEEL SAFE ABOUT THEIR ORDERS.

DO YOU OFFER MONEY-BACK GUARANTEE?

If you're not satisfied with your Shype product, please contact us via e-mail to info@shypeco.com and we'll make you a full refund in 2-3 business days after we receive the product back to our headquarters and we check it. You'll only have 14 days to be eligible for a return. For more information, please read our Refund Policy.

HOW I CAN TRACK MY PACKAGE AFTER SHIPPED?

You can get your order information in this link: WWW.USPS.COM and If you need more help, send us an e-mail to info@shypeco.com. We usually reply within 1 BUSINESS DAY.

 

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